Solicitors Accounts Manual Law Society Publications ( 03 March, 2001 ) Book Our Price : £ 19.95 Prices subject to change. usually dispatched within 3 to 5 weeks.

UK buyers / upgraders beware

Quicken does many things well and I have managed my personal finances on it for many years. You probably could too. But the issues I hit in upgrading from Quicken 2000 may give you an insight into Intuits rather cavalier approach, at least in the UK. Firstly and most critically Natwest Online banking simply is not implemented - although it is advertised on the Quicken web site and mentioned in many reviews. Web postings indicate this did not function in Quicken 2001 either - unbelievable really. I was using a previous implementation in Quicken 2000 and wouldnt have upgraded if Id known. I did consider downgrading by exporting data and importing to the earlier version ... but problem 2 is that the export facility does not work. Problem 3 is minor in the greater scheme of things ... but extremely annoying. Quicken 2000 had a great facility for managing one of lifes minor irritations: the fact that direct debits often have a different first payment value from the subsequent regular payments. Quicken 2000 had a quick and effective way of setting these up. This has just disappeared in Quicken 2002. Infuriatingly there is no way to report problems such as this to the company other than through a premium rate phone line. There is a page headed Quicken2002 FAQs ... but this only contains information relating to previous releases. There is a Feedback link but it says page not found. If you ferret round you can eventually find a page to submit a comment card but only if you can provide an address and phone number in US format. Overall Quicken is a great product but hitting issues like this and having no way to address them with the supplier makes you very concerned about their attitude to their customers....